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FAQ

The practical side of working together.

Scope, investment, timing, procurement and what the work is actually like. Open a category; the rest stay closed.

Gray & Grace works across residential and commercial design, Design + Build, build execution, early-stage concept development, integrated environments and select custom commissions. Scope is reviewed before an engagement is recommended.

Yes. The process, documentation and project team are adjusted to the environment and operational needs of the work.

Oklahoma is the home base. Projects outside the immediate market may be considered when the scope, schedule and required travel make sense for the engagement.

Yes. Design may stand alone or continue into procurement, construction or Design + Build.

Potentially. Existing team structure is reviewed during discovery so responsibilities, communication and decision authority are clear before work begins.

Begin with the project, not the service name. G&G will recommend the most appropriate pathway after reviewing the brief.

Fees depend on scope, project stage, deliverables, required coordination and level of involvement. Investment is defined in writing before work begins.

Some engagements are intentionally small, such as Vision Studio or focused consultation. Full design and Design + Build work requires a scope substantial enough to support the level of coordination involved.

Vision Studio is an early-stage design and strategy engagement for ideas that need definition before a larger project begins.

Submitting a project brief is not a paid design service. If paid discovery, consultation or a Vision Studio engagement is recommended, the scope and investment are defined before that work begins.

Changes that affect approved scope, cost, schedule, procurement or construction are documented before they are carried forward.

No. Gray & Grace publishes only where doing so genuinely helps a client understand an engagement. Full project investment is determined by the actual work.

Design intent, documentation and execution are coordinated as one continuous body of work rather than handed off between disconnected teams.

Potentially. Existing drawings and specifications are reviewed first so responsibilities and assumptions are clear.

Schedule is developed around design completion, permitting where applicable, lead times, procurement, fabrication, site conditions and construction sequencing.

Field conditions are documented, the impact is evaluated, and the affected decision is resolved before the change is carried into the work.

Project leadership depends on the engagement. The responsible G&G lead and any outside project participants are identified at the start of the work.

Yes, when included in scope. G&G sources through private trade relationships, manufacturers, mills, fabricators, workrooms and material houses in the U.S. and internationally.

The Material Studio is an editorial view of G&G’s sourcing capability, not a public list of trade accounts. Project-specific sources and specifications remain part of the professional service.

Project-specific purchasing responsibilities are defined before procurement begins. Some sources require trade purchasing, custom fabrication or controlled ordering.

Lead time is considered during specification and procurement. Custom, imported, made-to-order and limited materials may require longer planning windows.

Damage, shortage or freight issues are documented and handled according to the purchasing arrangement, supplier terms and project scope.

Where the client portal is active, formal approvals are recorded through the project system so the current decision remains attached to the work.

Project-specific communication is intended to remain inside the project record through Project Line and related portal tools once the portal is activated.

Financial information appears in the project record when that function is active for the engagement. Payment processing may be handled through a secure external payment provider rather than storing bank or card details inside the G&G portal.

Access is role-based. Clients, G&G team members and approved project participants should only see the information relevant to their role.

Applicable records may remain available as a House Book or Building Record, including approved project information, finish references, care guidance and other closeout documentation.

No. It includes residential and commercial integration across lighting, shading, climate, security, access, water protection, AV, network infrastructure and monitoring.

No. Systems can be phased. The architecture and infrastructure should be planned early enough to preserve future options.

The goal is the integrated environment, not allegiance to one visible consumer platform. Systems are selected according to project needs, compatibility and design intent.

No. The Collection is the product language of Gray & Grace: furniture, lighting, objects and architectural works developed through the design practice.

Yes. Collection commissions may begin with a single piece, a small edition or a custom architectural element.

They describe how a G&G object exists: limited production, singular work, fabricated on request, project-adapted work or an experimental/prototype study.

Still unanswered

Ask us directly.

If your question is about a project you are considering, the brief is the fastest way to a real answer — we reply with the pathway we would recommend and why. For anything else, write to us.